FAQ: online help

Explainer Video

Doesn’t it smell without flushing?

No! uridan® urinals do not smell!
The centrepiece of the uridan® urinals is the patented uridan® odour trap: This odour trap works with the aid of uriLOCK®, a special blocking fluid, that is biodegradable. Due to the fact that it is lighter than urine, the heavier urine automatically flows directly down the drain. The lighter uriLOCK® stays on the surface and works like a liquid lid that blocks out all drain and sewage odours.

How to clean the uridan® urinal?

The cleaning process is quite simple and done in 2 steps, because of the smooth and plane surface no edges or rims where deposits could adhere. There are no visible fixing parts. For daily cleaning we highly recommend our special developed fluid uriCLEAN®. Spray uriCLEAN® on the inner and outer surface of the urinal and polish it with the uriCLOTH® micro fibre cloth.

Isn‘t the uridan® urinal less hygienic than water flushed ones?

Exactly the opposite is fact! Urine itself is a sterile liquid in the human body. Starting to react just in contact with water where bacteria are able to grow. Several independent tests from recognized laboratories have shown that the number of bacterial contamination of water flushed urinals is tremendous against waterless urinals. 

What to do if someone vomits into the urinal?

First remove the remains from the vomit on the surface. Remove the cover of the urinal using the uridan® suction device and rinse the vomit with plenty of water into the sewer. In case of heavy soiling, we recommend using our specially developed uriSTRONG® deep cleaner (Please read the cleaning instructions for details). Fill the waste trap with plenty of water and insert the cover. Now pour 0,3 l uriLOCK® over the cover and your urinal is ready for use again.

How to refill the blocking fluid?
Refilling the blocking fluid uriLOCK® is very easy. Simply pour one bottle 0,3 L uriLOCK® over the cover and the urinal is again ready for use. The refilling is fast, odorless and contact-free.
How frequently the refilling of the blocking fluid urilock® have to be done?

The refilling of the uriLOCK® blocking fluid should be made after 3 months or approx. 15.000 usages. A change is necessary due to muddy residues on bottom of the water trap. This is visible when urine runs slower. Open the cover and see if there is still enough uriLOCK® in the urinal. If there is not enough blocking fluid, pour 0,3 l uriLOCK® over the cover. 

When using a urinal with a HighTech cover. The refilling of the blocking fluid uriLOCK® is being indicated with the integrated LED-light. To monitor the fluid level, simply swipe the cover with a magnetic pen and the LED-light will indicate if there is enough uriLOCK® in the urinal. Green indicated that the uriLOCK® level is fine. Red indicates that a uriLOCK® refill is required. 

Never use other liquids as uriLOCK® – only then the function is guaranteed.

What happens if water poured into the uridan® urinal? Is the blocking fluid still there?

Generally Nothing can happen – there are small holes at the rim of the cover just that size that nothing unexpected will happen. Water runs slowly through the blocking fluid uriLOCK® and out into the sewage. Still we do not recommend to pour any water inside the urinal, so a 100% odorless operation is guaranteed. Please note: Cleaning staff should not pour the dirty water of the floor cleaning inside the urinal. 

Is it difficult to replace water flushed urinals to uridan®-urinals?
No, it is very easy! The replacement work takes normally less than one hour per urinal. In case of water flushed urinals it is essential to remove urinary deposits and carbonate crusts from the drain before mounting the uridan®-urinals. Cleansing with water is not enough. After installation of uridan®-urinals urinary deposits and carbonate crusts will not occur anymore because of absence of calcareous water.lt.
How about vandalism?
uridan®-urinals are fixed onto the wall with a special cross mounting system which cannot be handled from outside. That’s why vandalism is almost avoided. Beside ceramic models we are offering also glass fibre reinforced materials (GFP) which are almost unbreakable. This material impresses with long lifetime and provides high security against vandalism.
What about the economy of uridan®-urinals?
Simply by saving precious drinking water the amortisation rate (ROI) takes no longer than 12 to 24 month. Now think about usual service costs for different defects of flushing fittings, sensor defects, drain cleaning or other unexpected circumstances for water flushed urinals! The cost efficiency of uridan®-urinals starts with the simple installation. In a new development there is no longer a need for complex flushing mechanisms or electrical installations. This reduces installation, maintenance and service costs substantially.
If you have any further questions, we are happy to assist you anytime! Under partner search you can check out which one of our partners is located near you!